Policies and Procedures
Pricing Self pickup Payments Shipment Supplies Warrant Damaged returns Limits of responsibility All of the products we sell are intended
for retail consumption by our customers and are not intended for resale. The MATHO-powertrain Satisfaction
Guarantee is not transferable. Any consequences arising out of the resale of
merchandise purchased from MATHO-powertrain is the
responsibility of the seller, not MATHO-powertrain.
Order possibilities Cancellation of orders / right of withdrawal You have the right to withdraw from this contract
within 14 days without giving any reason. The withdrawal period will expire
after 14 days from the day on which you acquire, or a third party other than
the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (MATHO-powertrain, Thomas Marx, Rieslingweg 12, D-74369
Loechgau, e-mail: marx.loechgau@gmx.de)
of your decision to withdraw from this contract by an unequivocal statement
(e.g. a letter sent by post or e-mail). You may use the attached model
withdrawal form: click here but it is
not obligatory. You also can electronically fill in and may use the model
withdrawal form or any other unequivocal statement on our website www.matho-powertrain.de. If you use
this option, we will communicate to you an acknowledgement of receipt such a
withdrawal on a durable medium (e.g. by e-mail) without delay. To meet the
withdrawal deadline, it is sufficient for you to send your communication concerning
your exercise of the right of withdrawal before the withdrawal period has
expired. Effects of withdrawal
If
you withdraw from this contract, we shall reimburse to you all payments received
from you, including the costs of delivery (with the exception of the
supplementary costs resulting from your choice of a type of delivery other
than the least expensive type of standard delivery offered by us), without
undue delay and in any event not later than 14 days from the day on which we
are informed about your decision to withdraw from this contract. We will
carry out such reimbursement using the same means of payment as you used for
the initial transaction, unless you have expressly agreed otherwise; in any
event, you will not incur any fees as a result of such reimbursement. We may
withhold reimbursement until we have received the goods back or you have
supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay
and in any event not later than 14 days from the day on which you communicate
your withdrawal from this contract to us. The deadline is met if you send
back the goods before the period of 14 days has expired. You will have to
bear the direct cost of returning the goods. You are only liable for any
diminished value of the goods resulting from the handling other than what is
necessary to establish the nature, characteristics and functioning of the
goods. Exclusion respectively early termination of
right of withdrawal You do not
have any right of withdrawal for goods, which are not pre-fabricated,
pre-produced or pre-assembled and which have been produced, fabricated or
assembled on your request and / or order. Further development Copyright Open this homepage in a new window? Click here Errors excepted. All trademarks are
property of their owners. |
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